Koi Baji Terms & Conditions
— know before you use

1 General Terms & Conditions and Introduction

Koi Baji is an international-standard online gaming platform built with Bangladeshi players in mind. These Terms and Conditions ("Terms") apply to the use of the Koi Baji website, mobile app, and all related services. When you Koi Bajito create an account or use the platform, you automatically agree to these terms.

These Terms may be updated from time to time. When changes are made, we will post a notice on the website and update the "Last Updated" date. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

Koi Baji provides gaming services for entertainment purposes only. We operate under an international gaming license and every game RNG (Random Number Generator) technology, ensuring fair and unbiased outcomes.

2 Account Registration & Eligibility

To open an account on Koi Baji, you must meet the following requirements. Providing accurate and complete information at registration is mandatory. Accounts may be suspended if false or incomplete information is submitted.

• You must be at least 18 years must be.
• You may only One Account can be opened. If a person is found to have multiple accounts, all accounts will be closed and deposited funds may be forfeited.
• During registration, your Your real name, address, and mobile number is required.
• Keeping your account password secure is your responsibility. Sharing your password with anyone is strictly prohibited.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.
• Koi Baji officials and employees are not permitted to create personal accounts.

After registration, Koi Baji may request identity verification (KYC – Know Your Customer) to do so. You may be asked to provide a copy of your national ID, passport, or driving license.

3 Deposit, Withdrawal & Payment Policy

Koi Baji supports Bangladesh's most popular mobile banking methods — bKash & Nagad — is supported. Other approved payment methods are also accepted. Some important rules regarding payments:

• Minimum Deposit Amount BDT 50।
• Deposits are typically Instant ; any issues are resolved within 24 hours.
• Withdrawal requests are typically 15 minutes to 24 hours is processed within.
• Withdrawals must be made using the same payment method you used to deposit into your account.
• If KYC verification has not been completed prior to withdrawal, processing may be delayed.
• Bonus funds cannot be withdrawn directly — the wagering requirements attached to the bonus must be fulfilled first.
• If any suspicious transaction is detected, Koi Baji may place a hold on the payment and conduct an investigation.

4 Bonus & Promotion Rules

Koi Baji regularly offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, free spins, weekly cashback, and more. Each offer has its own terms, which are detailed on the promotions page.

The general rules for bonuses are as follows:

• For each bonus, Wagering Requirement is specified. To withdraw bonus funds, you must wager that amount in games.
• Each bonus has a specific claim window. If not claimed within that time, the bonus will expire.
• The same bonus cannot be claimed more than once.
• Not all games can be played with bonus funds — certain games may be excluded from bonus wagering.
• If a player misuses bonus benefits (such as claiming bonuses through multiple accounts), their account will be suspended and the bonuses forfeited.
• Koi Baji reserves the right to modify or cancel any bonus offer at any time.

5 Gaming Policy & Fair Play Rules

All games on Koi Baji are internationally certified RNG Technology is used to ensure every outcome is completely random and impartial. There is no manipulation or predetermined result of any kind.

• Any type of Software bots, automation tools, or hacking attempts are strictly prohibited.
• Fraudulent behavior, collusion, or any form of conspiracy with other players is strictly prohibited.
• If you have any complaint regarding a game outcome, you can reach our 24/7 support team. We take every complaint seriously and investigate thoroughly.
• If a game is interrupted due to a technical issue, Koi Baji will resolve it in accordance with the applicable rules.
• Some games have a maximum bet limit. Winnings that exceed this limit are not required to be paid out.

6 Responsible Gaming Policy

Koi Baji believes gaming should be a source of enjoyment — not financial stress. That's why we Responsible Gamingis our top priority. Our platform offers several protection tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: The option to exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Option to take a gaming break from 24 hours up to 6 weeks.
• Reality Check: Periodic reminders showing how long you have been playing.

7 Account Suspension, Cancellation & Closure

Koi Baji reserves the right to suspend or terminate any account at any time without prior notice in any of the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registering with false or fraudulent information.
• Operating multiple accounts under the same identity.
• Misuse of bonus offers or any form of fraudulent activity.
• Attempting to gain an unfair advantage using software tools or bots.
• Evidence of money laundering or suspicious financial transactions.
• Operating an account while being underage.

No bonus funds will be returned upon account cancellation. However, legitimately deposited real-money funds may be refunded where applicable.

8 Privacy & Data Protection

Koi Baji places the highest priority on protecting your personal information and financial data. All information on our platform is SSL Encryption is secured.

• We never sell or share your personal information with third parties.
• Information may be disclosed to government authorities where required by legal obligation.
• Your information is used solely for the purposes of service delivery, verification, and security.

To learn more, contact our Privacy Policy Read.

9 Limitation of Liability

Koi Baji accepts no liability in the following circumstances:

• Game interruptions or financial losses caused by internet connectivity issues.
• Disclosure of your password or account details due to your own negligence.
• Delays due to technical issues on the part of third-party payment providers.
• Issues caused by faults in the user's own device or software.
• Where game outcomes are affected by unexpected technical errors.

In the event of any dispute or claim, Koi Baji's maximum liability shall be limited to the value of the transaction in question.

10 Amendments to Terms & Conditions

Koi Baji reserves the right to modify these Terms and Conditions, in part or in full, at any time. A notice will be published on the website before any changes take effect.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you disagree with any of these terms, please stop using the platform and contact our support team.
• If any provision of these Terms is found to be legally unenforceable, all remaining provisions will continue to be in full effect.