Responsible Gaming Policy

Koi Bajiat Responsible Gaming
Keep the Fun, Keep the Control

Gaming should be a source of entertainment, not addiction. Koi Baji believes that safe, healthy, and responsible gaming is every player's right. Our tools and guidelines are here to help you make the right decisions.

Self-Exclusion Deposit Limit Session Timer 18+ Only
Responsible Gaming Checklist
Set a Budget and Stick to It
Set a Time Limit Beforehand
Don't Play to Chase Your Losses
Never place large bets driven by emotion
Take Regular Breaks, Stay Refreshed
Do Not Hesitate to Seek Help When You Need It

Responsible Gaming Core Pillars

6 Principles Behind Responsible Gaming at Koi Baji

Budget & Deposit Limits

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. At Koi Baji, the first rule of responsible gaming is staying within a budget you can afford.

Session Time Limit

Decide how long you want to play before you start. Our session timer will automatically alert you when your set time is up. Stepping away when time runs out is the mark of a responsible player.

Self-Exclusion

Choose on your own terms — from 24 hours up to a permanent break. While self-exclusion is active, you will not be able to log in. It is the most powerful tool for responsible gaming.

Loss Limit

Once you hit a set loss amount, your session will automatically stop. Responsible gaming at Koi Baji means setting your own limits — and we make sure those limits hold.

Age Verification (18+)

Koi Baji strictly prohibits anyone under 18 from participating in gaming. Age verification is mandatory at registration. Keeping minors away from gaming is a responsibility we take seriously.

24/7 Support Team

If you're feeling addicted or overwhelmed, reach out to our trained support team. We're always ready to talk about responsible gaming — our goal is to help, not to judge.

1What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming or Responsible Gaming refers to a mindset and set of habits where a player consciously manages their time, money, and emotions. At Koi Baji, we believe gaming should be a form of entertainment — a way to unwind from daily stress, not a source of income.

Online gaming is growing rapidly in Bangladesh. Many people start for fun but gradually lose control. From day one, Koi Baji has been committed to building a culture of responsible gaming — because our players' wellbeing is our highest priority.

Remember: Winning is never guaranteed in gaming. Every game carries risk. Only play with money you can afford to lose without it affecting your daily life.

The core of responsible gaming comes down to knowing your limits, sticking to them, asking for help when you need it, and not putting gaming above everything else in your life. Koi Baji is ready to support you at every one of these steps.

2Signs of Gaming Addiction — Know What to Look For

Gaming addiction does not happen overnight. It gradually shifts from casual entertainment to dependency. As part of responsible gaming at Koi Baji, we want you to recognize the following warning signs and take action early:

  • Losing Track of Time: What starts as "just a quick game" ends up taking hours.
  • Chasing Losses: Repeatedly increasing bets in an attempt to chase losses.
  • Financial difficulties arising from gaming: Spending money meant for essential expenses on gaming.
  • Hiding From Family and Friends: Trying to hide your gaming habits from others.
  • Mood-Dependent Gaming: Feeling great after a win, but sinking into anger or despair after a loss.
  • Neglecting Responsibilities: Neglecting work, studies, or family responsibilities due to gaming.
  • Unable to Stop: Trying to stop but finding yourself coming back again and again.
If three or more of the above signs apply to you, please contact Koi Baji support right away or use the self-exclusion tool below. Addiction is nothing to be ashamed of — reaching out for help takes real courage.

3Koi Baji Responsible Gaming Tools

At Koi Baji, responsible gaming goes beyond policy — we've built practical tools that actually make a difference. Every registered player can easily access these tools from their account settings:

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Deposit Limit

Set your own daily, weekly, and monthly deposit caps. Decreases take effect immediately; increases require a 72-hour waiting period.

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Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, you will receive an automatic alert and the session will end.

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Loss Limit

Once you reach a set loss amount, you will no longer be able to place bets. Setting your own loss limits is an essential part of responsible gaming.

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Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.

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Self-Exclusion

From 6 months up to a permanent ban. Once activated, it cannot be cancelled before the set period expires.

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Activity Report

View your gaming history, total time played, and a full breakdown of wins and losses. Being aware of your own habits is the first step toward responsible gaming.

4How to Set Up Self-Exclusion

Self-exclusion is the most powerful step you can take toward responsible gaming. The process on Koi Baji is simple and quick. Just follow the steps below:

1
Log in to your account

Log in to your Koi Baji account and click the profile icon in the top right corner.

2
Open Settings

Go to "Account Settings" and find the "Responsible Gaming" tab.

3
Select Self-Exclusion

Click the "Self-Exclusion" option and choose the duration that works for you — 6 months, 1 year, 5 years, or permanent.

4
Confirm

Verify your identity and confirm your decision. Your account will be deactivated immediately.

5
Chat with Support

You can also reach out to our support team via live chat to complete the process.

Important: Once self-exclusion is active, do not attempt to create a new account. Koi Baji prevents new registrations by matching names and identities against our system.

5Self-Assessment

Ask yourself the following questions honestly. This is a simple self-assessment tool for responsible gaming:

1. Have you ever spent more than your planned budget?
Never Sometimes Often Always
2. After a loss, have you played more to try to win it back?
Never Once Sometimes Sometimes
3. Is gaming affecting your sleep, work, or family life?
Not at all Sometimes Yes, Often
4. Do you hide your gaming habits from family or friends?
No Somewhat Yes
Low Risk Moderate Risk High Risk

If you answered "Sometimes" or more to any of the above, reach out to us — we are here to help.

6The Role of Family & Loved Ones

If you suspect a family member is struggling with a gaming addiction, do not ignore it. Family members play a vital role in creating a responsible gaming environment.

Have an Open Conversation

Express concern rather than criticism. Saying "I'm worried about you" is far more effective than "you play too much."

Get Support Together

Seek professional counselling together. Family support is far more effective than facing it alone.

Protect Minors

Keep your devices and account out of children's reach. Contact our support to ask about parental controls on Koi Baji.

Be Patient

Recovering from addiction takes time. Rather than expecting immediate change, offer consistent, long-term support.

Tips: Set screen time limits at home, build habits around shared family entertainment, and encourage interests and activities outside of gaming.

7Support Organizations & Counseling

Seeking professional help for gaming addiction is essential. As part of responsible gaming at Koi Baji, we recommend the following types of support:

  • Mental Health Professional: Speak with a registered psychologist or counsellor. Look for one who specialises in behavioural addiction treatment.
  • Community Groups: Connect with people who have overcome addiction. Peer support from those who understand can often be more effective than professional treatment alone.
  • National Mental Health Helpline: Bangladesh has several government and private mental health helplines where you can get free counselling.
  • Koi Baji Support: Reach us via live chat or email — we'll guide you in the right direction.
Koi Baji Responsible Gaming Team: [email protected] — our trained team is available 24/7, every day of the week.

8Koi Baji's Commitment to Responsible Gaming

Koi Baji is more than a gaming platform — we are committed to building a responsible community. Our promise to you:

Transparent Policies

All our terms and conditions are written in plain language. No hidden clauses.

Automatic Protection

Our system automatically detects unusual gaming patterns and sends alerts.

Awareness Training

Our support team receives regular training on responsible gaming practices.

Licensing & Regulation

Koi Baji operates under an international gaming license. Responsible gaming is a core part of our licensing obligations.

Frequently Asked Questions — Responsible Gaming

Answers to the Most Frequently Asked Questions About Responsible Gaming

Log in to your account and go to "Settings" → "Responsible Gaming" → "Deposit Limit." From there, you can set daily, weekly, or monthly limits. Decreasing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — an important safeguard for responsible gaming.

No. Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional by design, to prevent impulsive changes of mind. For permanent self-exclusion, the account is closed for good.

No. Koi Baji strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory at registration. If you suspect a minor is gambling, contact our support — we will take immediate action.

Use the "Cooling-Off Period" feature, which can be activated for anywhere from 24 hours to 30 days. During this time, you will not be able to log in. For a longer break, choose self-exclusion. Taking timely breaks is a key part of responsible gaming.

Yes, but only to protect you. Koi Baji automatically monitors unusual gaming patterns and alerts you when necessary. We never share your personal data with third parties. See our Privacy Policy for more details.
Start Safe Gaming

Play Responsibly,
Have Fun

Join Koi Baji today and use our responsible gaming tools to enjoy safe, healthy entertainment. Stay with us — you're always in control.

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